Case Study: Supporting young parents in meeting their legal requirements

We supported a young 18-year-old mother with registering the birth of her newborn baby.

The issues they were facing:

• Our client had missed the 42-day registration deadline for registering her child’s birth.
• The young mother explained she had missed several registration appointments as her partner failed to attend and she wanted his name on their child’s birth certificate.

The support we provided, included:

• We explained the law to both parents and informed them of the possible consequences of failing to register their child’s birth.
• Both parents were then supported to reschedule the appointment via telephone and were given a reminder to attend a day in advance.

The outcome was:

Our client was able to register the birth of their child, with both parents involved in the process.