Home | Services | Mental Health Intensive Support Service

Mental Health Intensive Support Service

Our Mental Health Intensive Support Service delivers dedicated and holistic support to individuals and couples with multiple and complex needs.

Our Mental Health Intensive service is based on the fact that no two service-users are the same. Each set of needs are different and our service can be as flexible and intensive as the circumstances require. We take a holistic approach, looking at the whole individual and considering the wider circumstances.

What does our service involve?

Working with Browns, our clients benefit from a person-centered approach which helps support in the following areas:

  • Lifestyle
  • Looking after yourself
  • Managing symptoms
  • Work and employment
  • Volunteering and other activities
  • Managing finances
  • Living arrangements
  • Relationships with friends and family
  • Feeling positive

How do we deliver our Intensive Support Service?

  • Our team provides one-to-one support to people aged 18+.
  • Support can be offered to men or women as individuals or to couples.
  • We provide a dedicated community support worker, offering our service users a dedicated and consistent point of contact.
  • We keep our case numbers low to ensure high quality and personalised provision for the service users who need it most.
  • We’re able to react quickly and appropriately with the ability to liaise with a wide range of external professionals and agencies.
  • We offer out-of-hours support when needed – by providing service users flexible access it can reduce reliance on other finite support services and can prevent emergency ambulance or police attendance.

What are the outcomes of using our service?

  • By offering a user-led and intensive service we strive to reduce reliance on and over-use of other services (ones that often lack the right resources or in-depth knowledge to help in the ways truly required).
  • We help empower and build self-awareness amongst service users, helping them to take more of an active role in planning their futures and prevent reoccurring issues.
  • By ensuring the service-user is able to get their voice heard we improve their long-term prospects.
  • Our goal is always to work towards self-management and self-advocacy so that the service user can look to get their own needs met long-term, well after our service provision has ended.
I wouldn’t be where I am today without the invaluable support I’ve received from Browns, a truly phenomenal service.” – Browns service user

Access our service:

To benefit from this service an individual must be:

  • Referred by a mental health professional
  • Aged 18 and over
  • Living in the Berkshire area on a permanent basis
  • Require an intensive level of support, which is not currently (or cannot be) met by other services

All referrals and enquires should be sent to mhreferral@brownscs.co.uk

Our clients are often classed as difficult to engage with and may have had difficulty accessing services in the past. Some of our clients have included high-risk offenders or those with dual diagnoses. No service-user is beyond our intensive support service. Just talk to our team today and find out how we can help.

Find out more about this service or make a referral for yourself or someone else.


Related project or programme

3Es to Wellbeing

Our 3Es to wellbeing programme is: Delivered over six weeks for one day a week. Designed to look at the…

Read more >

Featured service user story...

Meet Daniel

Working with Browns, Daniel was able to get the specialist help and accommodation he desperately needed. A 45 year old…

Read more >

Explore some of our other services...


Putting service-users on the path to employment, education and training.
Find out more


Professional guidance and advice to help individuals understand themselves better.
Find out more

Community Courses

Tailored courses to present new opportunities and the skills and motivation to progress.
Find out more

Intensive Support Service (ISS)

We deliver a bespoke and tailored Intensive Support Service to assist service users with complex and multiple needs.
Find out more

Family Support Service

Specialist support for parents and children who have experienced or are at risk of exploitation.
Find out more